Accelerate Rail event logo

The UK’s leading rail event

21 March 2023 | Hilton Tower Bridge, London

 

Accelerate: Rail returned in 2023 at a time of significant change: with content focused on navigating reforms, pushing sustainability initiatives, and working towards a better connected, accessible, and reliable journey for passengers.

 

This year, our rail event brought together the most influential leaders in the industry as we discovered and challenged these critical issues, delivering talks across the GBR transition, digitalisation, sustainability and more. Accelerate: Rail 2023 provided an opportunity to explore this unprecedented time in rail, and to connect with the industry’s biggest infrastructure bodies, TOCs, ROSCOs and more, as we pushed innovation forward.

 

Accelerate Rail event logo

“Accelerate: Rail is a fantastic forum through which we can come together to truly evolve the rail industry.”

– Chief Operating Officer, Rail Delivery Group

2023 Event Speakers

Simon Moorhead | Speaker

Simon Moorhead

Chief Information Officer,

Sue Walnut | Speaker

Sue Walnut

Product Director, UK & Ireland, Vix Technology

Jenny Hudson | Speaker

Jenny Hudson

Business Development Director, Transmission Dynamics

Matthew Gorham | Speaker

Matthew Gorham

Business Lead Mobility Sector, Arcadis Gen

Tom Kinnear | Speaker

Tom Kinnear

Partner, Advisory & Analytics, Amey

Shamit Gaiger | Speaker

Shamit Gaiger

Managing Director,

Chacasta Pritlove | Speaker

Chacasta Pritlove

Head of Transport,

Speaker placeholder | Accelerate Rail

Sian Downer

Director, Public Sector Transport, Salesforce

Key event themes from 2023

GBR reform

As the transition to Great British Railways gets well underway, we unpacked the latest news and updates from the project’s lead Andrew Haines and the CEO of Office for Road and Rail, as well as hosting pivotal discussions from various railway bodies about how this change will impact them.

Sustainable travel

Decarbonsation, electrification, MaaS, freight and more: we deep-dived into the future of sustainable travel with some of the industry’s top green thinkers, including Rail Freight Group and Transport for Wales.

Passenger experience

We explored rail’s progress in putting the passenger first, with invaluable sessions from Chiltern Railways and LNER, and covered a range of topics from customer feedback and information distribution to connectivity and accessibility.

The digital railway

As the boundaries of the digital world keep evolving, we discovered how rail stays committed to pushing progress. We were inspired by insight from HS1 on advances in predictive maintenance, as well as talks on signalling, data integration and technology.

Ticketing and fares

At a time of immense reform, we saw how crucial discussions on the future of ticketing and fares played out – with gripping sessions from GBRTT and Great Western Railway on making rail attractive, affordable, and accessible to the consumer.

The modern workforce

We looked beyond the network to understand the workings and requirements of the modern workforce, with conversations from HS2 and the National Skills Academy for Rail on the future of rail modernisation, skill attraction and achieving diversity in the workplace.

2023 Event Agenda

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Accelerate: Rail 2023

Chair's opening remarks

Session 1

Making reform worthwhile: enacting change under Great British Railways

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09:05


Chair

Paul Clifton

Transport Correspondent

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09:10

Keynote address

Great British Railways: Delivering a simpler and better railway

  • The case for reform: why we need to improve our nation’s railway
  • Gaining momentum: what has GBRTT achieved so far?
  • Looking forward: how will a reformed railway support customers and the country?

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09:35

Keynote address 

Next steps in rail regulation: PR23 and beyond 

The consultations regarding regulation and funding for Great British Railway happen under the ORR’s Periodic Review 2023. This keynote will explore and assess the outcomes of Phase 1, the progress of Phase 2, and look ahead to the objectives of Phase 3.  


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09:55

Fireside chat

Shifting the energy paradigm for the UK rail network

  • Rail is one of the biggest energy users in the country, spending over a billion pounds per year on power. The cost of electricity and ever-increasing focus on sustainability and net zero targets means there is substantial pressure to address this. Join Amy and Neil as they unpack these issues against the background of Great British Railways (GBR), which forms opportunities for new business models, including bringing funders and developers together to help meet sustainability targets; opportunities to manage cost and risk exposure; and the creation of new revenue streams.

Amy Marshall | Speaker
Amy Marshall

Energy & Utilities Partner

Speaker placeholder | Accelerate Rail
Neil Kirby

Managing Director
SSE UK

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10:15

Leaders’ forum

Achieving meaningful rail reform 

  • Pushing for progress: how can the move to GBR break down barriers that stunted previous reform? 
  • How will collaboration between TOCs be encouraged under the unification of bodies?  
  • The new age of rail: what are the operational realities of moving to a new network? 
  • A helping hand: what additional regulatory or governmental input is needed to support reform? 
  • How will the creation of GBR ensure meaningful change for customers? 
  • A greener world: how do the GBR reforms fit in with the wider sustainability agenda? 

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Shamit Gaiger | Speaker
Shamit Gaiger

Managing Director

Chacasta Pritlove | Speaker
Chacasta Pritlove

Head of Transport

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Refreshments

Session 2   |  3 × Streams

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STREAM
Passenger experience 1
The digital railway 2
Devolution & levelling up 3

Passenger experience

Creating frictionless travel

Chair

Paul Clifton

Transport Correspondent

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11:15

Keynote address

Putting the passenger first: prioritising the customer in 2023

  • How have priorities in passenger experience developed with changes in customer travel patterns? 
  • Leading the way: what prompted the inception of Chiltern’s Customer Standards project and what insight has this given into passenger experience?  
  • What and how can we learn about passenger experience from outside the industry? 

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11:40

Presentation

Station as a Place: building the station of tomorrow

  • Dreaming big: what are the main priority areas in building new stations? 
  • A space for all: how can Rail achieve fully accessible stations across the board? 
  • From humans to machines: how do we maintain the presence of our workforce at stations alongside technological developments? 
  • In what ways must Rail’s approach to green spaces be improved to achieve sustainable stations? 


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12:05

Panel discussion

Moving forward in passenger experience: making significant change happen 

  • From COVID to the cost of living: what changes have been most impactful over the past year? 
  • What steps can be taken to move passenger experience projects from concept to action? 
  • How can Rail better support passengers during the cost-of-living crisis? 
  • In what ways can ticketing reform maximise improving passenger experience? 
  • How has Rail progressed in making CX and information-distribution technology a reality on trains? 
  • No passenger left behind: how do we reconcile digitalisation with accessibility? 

Speaker placeholder | Accelerate Rail
Sian Downer

Director, Public Sector Transport
Salesforce

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The digital railway

Next steps for digitalisation

Chair

Sarah Higgins | Speaker
Sarah Higgins

Head of Drivers
West Midlands Trains

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11:15

Keynote address

Pushing boundaries through digital signalling: East Coast and beyond 

  • Exploring the breakthrough progress of the East Coast Digital Programme
  • Understanding the major challenges in delivering cross industry change
  • How ECDP enabled the industrial strategy for digital signalling and set the path for investments under GBR

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11:35

Presentation

Technology in rail: envisioning the next decade

  • Fast forward: what changes and improvements can we anticipate for Rail over the next 10 years?
  • How will the growing dominance of data and technology affect projects and investments in rail?
  • Reconciling old and new: what methods can we use to connect rail’s traditional structures with pioneering technologies?
  • In what ways can future environmental technologies be utilised to supercharge green rail?

Jenny Hudson | Speaker
Jenny Hudson

Business Development Director
Transmission Dynamics

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11:55

Fireside chat

Predictive maintenance: embracing new technologies to protect the network 

  • What new technologies are available to protect the network? 
  • How does the intensification of climate change pose problems to predictive maintenance? 
  • In what ways can technology support Rail’s workforce on the ground?  

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12:15

Panel discussion

Becoming a data-driven railway: integrating insights across the board 

  • A starting point: how is Rail incorporating the use of data to benefit the network? 
  • In what ways can pioneering data technologies be utilised within Rail to leverage better passenger insight? 
  • What are the main barriers that prevent data from being used effectively within the industry? 
  • How can data be used to improve journeys, scheduling, and maintenance? 
  • How do we make data accessible and understood in the workplace? 
  • What are the benefits of utilising the UK’s growing cohort of data experts within Rail?  

Simon Moorhead | Speaker
Simon Moorhead

Chief Information Officer

Tom Kinnear | Speaker
Tom Kinnear

Partner, Advisory & Analytics
Amey

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Devolution & levelling up

Devolution, levelling up and the transition to GBR

Chair

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11:15

Keynote address

A piece of the puzzle: reconciling devolution with the GBR transition

In this keynote, our speaker will outline and explore the workings of devolved bodies under the current Great British Railway reforms. The nature of devolution poses uncertainties with the newly centralised ‘guiding mind’ of GBR, and so the realities of balance and responsibility shall be discussed here.


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11:40

Case study

Devolution and Transport for Wales


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12:05

Panel discussion

A balancing act: achieving a united railway with a devolved industry

  • The story so far: assessing the devolution journey
  • Considering the centralisation of power: how will devolution be affected by GBR?
  • Understanding regional groups: what roles will TfL, TfN and TfW have under the new structure?
  • How will the day-to-day communication between devolved and decision-making bodies change under GBR?
  • Achieving unity: how will GBR create an environment of connection, communication and understanding between bodies?
  • Passengers, economy, environment: what is the wider impact of further devolution?

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12:45

Lunch

Session 3   |  2 × Streams

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STREAM
Track 1 1
Track 2 2

Track 1

Making rail attractive and competitive

Chair

Sarah Higgins | Speaker
Sarah Higgins

Head of Drivers
West Midlands Trains

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14:00

Keynote address

Ticketing in a time of significant reform 

  • What changes must Rail prioritise during the GBR transition to assure needs and improvements are being met? 
  • What does the complexity of ticketing types mean for customer engagement? 
  • How can ticketing be swiftly reformed to adapt to the cost-of-living crisis? 

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14:25

Case study

Lessons from Europe: getting passengers back on the railways 

  • What are the main initiatives that have been implemented in a post-COVID, cost-of-living crisis Europe to encourage the return to Rail? 
  • How could such initiatives be implemented in the UK? 
  • What are the long-term effects of sales-driven cost reduction? 

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14:50

Panel discussion

The future of ticketing and fares: from centralisation to digitalisation 

  • In what ways will the centralisation of ticketing and fares bring change to the industry? 
  • How would fully digitalising ticketing impact the passenger? 
  • Goodbye to fixed fares: is there a future in dynamic pricing? 
  • From devolved bodies to TOCs: how will ticket and fare reform affect different areas of the industry? 
  • A new generation: how can Rail utilise changes in ticketing and fares to encourage young people to use trains? 

Sue Walnut | Speaker
Sue Walnut

Product Director, UK & Ireland
Vix Technology

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Track 2

HS2: what now, where next?

Chair

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14:00

Keynote address

A model for change: overviews and insights from the development of HS2


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Putting sustainability at the hear of rail

Chair

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14:15

Opening remarks

An update on decarbonisation from GBRTT


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14:20

Keynote

Mapping out the next steps for delivering a sustainable railway for the future

With an ambitious rail reform agenda, what do policy makers and the railway supply sector need to do to ensure UK rail and the industry are more sustainable in the years ahead? This keynote will look at both environmental and sector sustainability.


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14:40

Keynote address

Mobilising Road to Rail: putting freight at the forefront of transportation

  • Rolling with the times: how is the purpose of freight changing and what new considerations might this pose?
  • A post-Brexit world: how can Rail adapt to the changing nature of road freight to boost demand for Rail?
  • Considering the transition to GBR: how will freight navigate the reform in practical terms?
  • What are the ideal outcomes of the GBRTT-led Rail freight growth target consultation?

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15:00

Panel discussion

Adapting to our new world: what’s next for sustainable Rail travel?

  • What progress has the government made in committing to green Rail and what more can be done?
  • Facing realities: what emerging technologies can be used to reduce the embedded carbon in electrification?
  • How will Rail overcome the hurdles involved in replacing traditional methods with sustainable ones?
  • What methods can be used to promote Rail as a sustainable form of transport and hence the move from road to rail?
  • How can Rail embed sustainability objectives into the day-to-day operations?
  • How can Rail achieve and energy-efficient network?

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15:30

Refreshments

Session 4

Building the workforce of the future

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Chair

Sarah Higgins | Speaker
Sarah Higgins

Head of Drivers
West Midlands Trains

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16:00

Fireside Chat 

The rising stars of tomorrow 

With over 28% of the workforce being over 50, and many looking to retire in the coming years, Rail is facing a recruitment challenge. It must therefore achieve a flow of young, inspiring workers to ensure growth within the industry. Today, we’re inviting two rising stars to discuss their experiences in Rail, the challenges it brings, and what more can be done to build a fresh, diverse, and inclusive workforce. 


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16:20

Interview

Empowering operatives: embracing technology to supercharge maintenance

  • Working in a complex world: in what areas do operatives require greater support?
  • From scheduling to field work: how can data be utilised to better empower the workforce?
  • In practical terms: what tools and technologies are available and where could the benefits be felt?

Matthew Gorham | Speaker
Matthew Gorham

Business Lead Mobility Sector
Arcadis Gen

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16:40

Panel Discussion

Moving towards Rail Modernisation 

  • Expanding the workforce: what methods can Rail utilise to attract new talent? 
  • What new technical skills would Rail benefit from welcoming to the industry? 
  • How can the industry develop its training and empowering of the existing workforce? 
  • What changes must Rail implement to better the retention of staff? 
  • What needs to happen to improve industrial relations? 
  • How do we achieve a cohort of diverse, inclusive, and inspired workers? 

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17:10

Chair’s closing remarks and drinks reception

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“Contemporary and relevant and a great opportunity to network and share ideas with thought leaders.”

– Chief Executive Officer, HS1

Who attends?

Every major TOC and transport group attends this rail event

Accelerate Rail - who attends

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